Information for nonprofits

Continuing our collaboration

For our combined 50 years, our organizations have earned the trust of nonprofit organizations nationwide. Our commitment to collaborating with mission-aligned nonprofit organizations in service of patients remains unwavering.

As we move forward, our focus is simple: continued service, strengthened partnership, and expanded impact.

Continued service for our Nonprofit Program Administration division

Program implementation, financial assistance administration, and case management services will remain seamless and consistent.

Nonprofit portal for accessing financial assistance

Patient Advocate Foundation’s online portal for Non-Profit Patient Partners remains fully operational and available for nonprofits to access and enroll patients in financial assistance. We will continue to offer a dedicated portal for nonprofit organizations when we launch the TotalAssist program.

Case management

There will be no disruption to case management services, including our CareLine case managers.

TotalAssist and new grants

All new grant applications starting July 1 will be through TotalAssist

Beginning July 1, 2026, Patient Advocate Foundation will launch TotalAssist, the nation’s largest charitable patient assistance program. All new financial assistance applications at Patient Advocate Foundation, starting on July 1, 2026, will be through our TotalAssist program. Check out the TotalAssist launch timeline for details.

Ahead of the transition, we will provide clear and helpful guidance on what to expect regarding processes and your portal.

How TotalAssist can help you

• The great news is that TotalAssist will include over 130 disease-specific and health equity financial assistance funds—from cancer and rare diseases to chronic and complex illnesses.
• All the current funds through Patient Advocate Foundation and PAN Foundation will be available with TotalAssist.
• When TotalAssist launches on July 1, 2026, fund eligibility may change with patient access in mind. We will continue to update our TotalAssist page and help center as information is released.
• TotalAssist allows patients to apply their grant toward multiple out-of-pocket healthcare costs, including medication copays, coinsurance, and deductibles, health insurance premiums, office visit charges the day of treatment, and administration charges related to treatment.