Information for healthcare professionals

The announcement of this strategic merger brings together two trusted nonprofit organizations to better support you and your patients. Starting July 1, 2026, we will be transitioning to a combined program, TotalAssist, for all new financial assistance applications. Our goal is to simplify navigation, expand program offerings, and provide clearer pathways to financial assistance and patient support. Ahead of the transition, we will provide clear and helpful guidance on what to expect.

Current grants

No immediate change to patient care or services

If your patient is currently receiving financial assistance or other services from Patient Advocate Foundation or PAN Foundation, there is no immediate change to their care or services.

To manage a current grant, please visit your original organization and continue to use the same contact/call center, portal, and process at this time.

There are no changes to grant funds for grants that are current prior to July 1, 2026. You are welcome to refer or enroll patients through either organization, through June 30, 2026.

Our integration efforts are ongoing. We will provide clear and helpful guidance to our community on what to expect well in advance of any changes to processes and your online provider or pharmacy portal.

TotalAssist and new grants

All new grant applications starting July 1 will be through TotalAssist

Beginning July 1, 2026, Patient Advocate Foundation will launch TotalAssist, the nation’s largest charitable patient assistance program. All new financial assistance applications at Patient Advocate Foundation, starting on July 1, 2026, will be through our TotalAssist program. Check out the TotalAssist launch timeline for details.

Ahead of the transition, we will provide clear and helpful guidance on what to expect regarding processes and your portal.

How TotalAssist can help you

• The great news is that TotalAssist will include over 130 disease-specific and health equity financial assistance funds—from cancer and rare diseases to chronic and complex illnesses.
• All the current funds through Patient Advocate Foundation and PAN Foundation will be available with TotalAssist.
• When TotalAssist launches on July 1, 2026, fund eligibility may change with patient access in mind. We will continue to update our TotalAssist page and help center as information is released.
• TotalAssist allows patients to apply their grant toward multiple out-of-pocket healthcare costs, including medication copays, coinsurance, and deductibles, health insurance premiums, office visit charges the day of treatment, and administration charges related to treatment.

Case management

There will be no disruption to case management services, including our CareLine case managers.